FAQ

This section includes information on the Awards, the judging panel, the nomination process, and key dates to remember.

About STA

The Singapore Tourism Board (STB) organises the Awards annually.

Organised by the Singapore Tourism Board (STB), the Singapore Tourism Awards brings together Singapore’s tourism sector to celebrate individuals and organisations that best deliver exceptional experiences and achieve enterprise excellence. With the repositioning from The Singapore Experience Awards to the Singapore Tourism Awards, the focus extends beyond experience excellence to encompass enterprise excellence. The Awards remains an integral part of STB’s efforts to raise the Singapore tourism sector’s competitiveness by motivating organisations and individuals to create compelling experiences or adopt best practices.

Award recipients will be presented with a trophy and certificate at the Awards Presentation Ceremony.

Public nomination

Multiple entries may be submitted. However, repeat or multiple nominations for the same individual or establishment will be considered as only one nomination.

An email confirmation with a unique link will be sent to you each time you submit a new entry. For multiple submissions of the same entry, the final version will be used and earlier versions voided.

For further enquiries, please email us at STB_SingaporeTourismAwards@stb.gov.sg.

Nomination as an establishment

An establishment can be nominated in these main award categories: Experience Excellence (Leisure/MICE) and Enterprise Excellence. Click here to read up on awards eligibility.

The entry requirements vary across the different award categories. Click here to read up on entry requirements.

Experience (Leisure/MICE) / Enterprise

Multiple entries may be submitted for various categories as long as the eligibility and entry requirements are fulfilled.


For example, a hotel that nominates itself for the Best Hotel Experience category may also wish to nominate its in-house restaurant and in-house bar for the Best Dining Experience and Best Nightspot Experience categories, respectively.


Customer Service

Multiple entries may be submitted. However, repeat or multiple nominations for the same individual will be considered as only one nomination.

Supporting documents refer to any reference material, collateral, or information that you can append to your nomination to strengthen it. This may include for example project reviews, media coverage, prior accolades or marketing collateral. You can upload up to a total file size of 40 MB supporting documents per entry.

File formats of *.jpg, *.pdf, *.png, *.doc , *.docx , *.ppt and *.pptx are accepted.

An email confirmation with a unique link will be sent to you each time you submit a new entry. Should you wish to make changes to your entry, please access the entry form using the unique link in the email. For multiple submissions of the same entry, the final version will be used and earlier versions voided.


For further enquiries, please email us at STB_SingaporeTourismAwards@stb.gov.sg.

Judging

Finalists will be announced before the Singapore Tourism Awards Presentation Ceremony in May 2019. Recipients will only be announced at the Awards Ceremony itself.